SHIPPING & DELIVERY
At Al Kahil Al Aabl, we facilitate the purchase and delivery of products and services offered through our marketplace by our suppliers and business partners. Delivery arrangements may vary depending on the supplier, product, destination, and selected shipping method.
Orders may be fulfilled and shipped directly by the relevant supplier or through third-party logistics and shipping providers. Estimated delivery times and shipping costs, where applicable, will be communicated to the customer during the ordering process or through the applicable order information.
1. SHIPPING METHODS
Shipping methods may vary depending on the supplier, product type, destination, availability, and selected delivery option. Orders may be shipped directly by the relevant supplier or through third-party logistics and shipping providers.
2. DELIVERY TIMES
Estimated delivery times may vary depending on the product, supplier, destination, shipping method, customs procedures, and other factors. Any estimated delivery time provided at the time of purchase is an estimate and not a guaranteed delivery date.
3. SHIPPING COSTS
Applicable shipping costs will be displayed or communicated during the ordering process whenever available. Shipping charges may vary according to destination, product characteristics, order size, supplier, and selected shipping method.
4. INTERNATIONAL SHIPPING
For international orders, customs duties, taxes, import fees, clearance charges, or other government-imposed fees may apply. Unless otherwise stated, such charges are the responsibility of the customer and may vary according to the destination country.
5. ORDER TRACKING
Where tracking is available, the customer may receive tracking information from the relevant supplier, logistics provider, or shipping carrier. Tracking availability may vary depending on the shipping method and destination.
6. DELIVERY DELAYS
Delivery may be delayed due to customs procedures, weather conditions, carrier disruptions, supplier delays, incorrect delivery information, public holidays, or other circumstances beyond our reasonable control.
7. MARKETPLACE FULFILLMENT
Al Kahil Al Aabl operates as a marketplace and commercial intermediary connecting customers with suppliers and business partners. Depending on the transaction, products may be prepared, packaged, and shipped directly by the relevant supplier or by a third-party logistics provider.
8. CUSTOMER DELIVERY INFORMATION
Customers are responsible for providing accurate and complete delivery information, including the recipient's name, address, telephone number, and any other information required for delivery. Additional costs or delays resulting from inaccurate or incomplete information may be the responsibility of the customer.