Welcome to Al Kahil Al Aabl. These Terms & Conditions govern your access to and use of our website, marketplace, products, services, and related digital services. By accessing or using the platform, you acknowledge that you have read, understood, and agreed to these terms.

By using this website or placing an order through our marketplace, you agree to be bound by these Terms & Conditions and any applicable policies published on the platform.

2. MARKETPLACE ROLE

Al Kahil Al Aabl operates as a marketplace and commercial intermediary connecting customers with suppliers, manufacturers, service providers, and business partners. Depending on the transaction, products or services may be supplied, fulfilled, packaged, delivered, or otherwise provided directly by the relevant supplier or third-party provider.

Product and service information, including descriptions, specifications, availability, pricing, images, delivery estimates, and other details, may be provided by suppliers or business partners. We aim to facilitate accurate information but cannot guarantee that all information provided by third parties will always be complete, current, or error-free.

Submitting an order constitutes a request to purchase the selected product or service. An order may be subject to confirmation, availability, supplier acceptance, payment authorization, or other applicable conditions before it is considered finalized.

Prices and applicable charges are displayed or communicated during the ordering process where available. Payment may be processed through third-party payment service providers. Additional charges, taxes, customs duties, or other fees may apply depending on the transaction and destination.

Shipping and delivery are subject to the applicable Shipping & Delivery Policy, supplier conditions, selected shipping method, destination, and availability. Delivery times are estimates and may be affected by circumstances outside our reasonable control.

Returns, replacements, cancellations, and refunds are subject to the applicable Return & Refund Policy and, where relevant, the terms established by the supplier or service provider.

Users are responsible for providing accurate information, maintaining the security of their account credentials, using the platform lawfully, and ensuring that information submitted during an order or transaction is complete and correct.

Users must not use the platform for unlawful activities, fraudulent transactions, unauthorized access, abuse of services, interference with platform operations, infringement of intellectual property rights, or any activity that violates applicable laws or regulations.

The platform, it branding, design, content, logos, graphics, software, and other materials are protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or commercially exploited without appropriate authorization, except where permitted by law.

11. THIRD-PARTY SUPPLIERS AND SERVICES

Transactions may involve independent suppliers, manufacturers, service providers, logistics companies, payment providers, or other third parties. Their own terms, policies, warranties, and obligations may apply to the relevant transaction.

To the extent permitted by applicable law, Al Kahil Al Aabl is not responsible for delays, interruptions, supplier actions, third-party service failures, product availability issues, or other circumstances beyond our reasonable control. Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

Use of personal information is governed by our Privacy Policy. By using the platform, you acknowledge that your information may be processed as necessary to provide marketplace, transaction, payment, communication, and related services, in accordance with applicable law.

We may update these Terms & Conditions from time to time to reflect changes to our services, operations, legal requirements, or platform features. Updated terms will become effective when published on the website unless otherwise stated.

These Terms & Conditions are subject to applicable laws and regulations. Mandatory consumer protection rights and other rights that cannot legally be waived or restricted will remain unaffected.